Shipping policy
Thank you for shopping with SKNTIDES. We are committed to delivering your skincare essentials safely and efficiently.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
During product launches, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery times:
Standard Shipping (Domestic): 3–7 business days
Express Shipping (Domestic): 1–3 business days
International Shipping: 7–14 business days (varies by destination)
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Complimentary shipping may be offered on qualifying orders and will be displayed at checkout when applicable.
International Shipping
We currently ship to select international destinations.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. SKNTIDES is not responsible for delays caused by customs clearance.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. SKNTIDES is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at:
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery with your order number and photos if applicable. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, please contact:
We are here to assist you.